News - Introducing centralized support across Empinet products

We’ve launched a single support hub for all Empinet products. You can now reach it from your product dashboard with automatic sign-in.

Written by
Mahdi Hezaveh
Published
Reading time
1 min

We’ve rolled out a centralized support system for all Empinet products at support.empinet.com.

That means one place to get help, no matter which product you use.

From your product dashboard, you’ll now see a direct link to support. Click it, and you’re automatically signed in — no extra steps, no duplicate logins.

We built this because support should feel simple: go to one place, ask your question, and get an answer without switching contexts.

If you use multiple Empinet products, you’ll now have a single home for help across all of them.

Try it from your dashboard, or visit support.empinet.com directly.

More from the blog

Catch-All Detection & SMTP Verification

If you've ever cleaned an email list and still ended up with unexpected bounces, you already know the problem. An email address can look perfectly valid. It can pass format checks. The domain can have proper MX records. Everything seems fine… until you actually send. That gap between "looks valid" and "actually deliverable" is exactly why we added Catch-All Detection and full SMTP checks to the PRO plan. Because basic validation just isn't enough anymore. The Catch-All Problem Nobody Talks A...

Read more

Increasing Free Tier Limits on EasyEmailAPI

When we introduced authenticated access to the EasyEmailAPI free tier, the goal was to make the service more reliable and fair for everyone using it in real production flows. Since then, we’ve been closely watching how the API is being used. At its core, EasyEmailAPI focuses on email validation done right. Instead of stopping at basic format checks, it evaluates whether an address is realistically usable in real systems. That includes verifying domain DNS and MX records, detecting disposable a...

Read more

Ready to build something together?

Get in touch with our engineering team to discuss your next project.